kbs99 Privacy Policy

1. Introduction

1.1 This Privacy Policy ("Policy") describes how kbs99 ("kbs99," "we," "us," "our") collects, uses, stores, discloses, and protects the personal information of individuals ("you," "your," "Player," "User") who access or use the kbs99 online gaming platform available at kbs99.net, including all associated games, services, promotions, and support features.

1.2 kbs99 is committed to protecting the privacy and security of your personal data in accordance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as any other applicable privacy legislation.

1.3 By registering an account on kbs99, making a deposit, or otherwise using the kbs99 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you must not use the kbs99 platform.

1.4 This Policy should be read together with our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated herein by reference.

2. Data Controller

2.1 For the purposes of applicable data protection legislation, kbs99 is the data controller responsible for your personal data collected through the kbs99 platform.

2.2 As data controller, kbs99 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.

2.3 If you have any questions about how kbs99 processes your personal data, or if you wish to exercise any of your data subject rights described in Section 10 of this Policy, please contact our Data Protection Officer using the contact details provided in Section 15.

3. Personal Data We Collect

3.1 kbs99 collects the following categories of personal data from players and users of the platform:

3.2 kbs99 does not collect sensitive personal information (as defined under the Data Privacy Act of 2012) unless strictly necessary for regulatory compliance, such as government-issued ID numbers required for identity verification purposes.

3.3 Where you choose not to provide personal data that is required for a specific purpose (such as identity verification), kbs99 may be unable to provide the relevant service or feature to you.

4. How We Collect Your Data

4.1 kbs99 collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting support, or participating in promotions;
• Automated technologies: Technical and usage data collected automatically when you access the kbs99 platform, including through cookies, web beacons, and server logs (see Section 9);
• Payment providers: Transaction confirmation data received from GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors when you make deposits or withdrawals;
• Identity verification providers: Data received from third-party KYC and identity verification services used to confirm your identity and age;
• Fraud prevention services: Risk signals and device fingerprint data from fraud detection partners used to protect the integrity of the platform.

5. Purpose & Legal Basis for Processing

5.1 kbs99 processes your personal data only where there is a lawful basis for doing so. The following table sets out the primary purposes for which kbs99 processes personal data and the corresponding legal basis under applicable Philippine data protection law:

• Account registration and management: Processing is necessary for the performance of the contract between you and kbs99 (i.e., the Terms & Conditions);
• Processing deposits and withdrawals in PHP: Necessary for the performance of the contract and compliance with financial regulations;
• Identity verification and age verification (21+): Necessary for compliance with applicable Philippine gaming regulations and legal obligations ;
• Fraud prevention and platform security: Necessary for the legitimate interests of kbs99 in protecting the platform and its players from fraudulent activity;
• Responsible gaming monitoring: Necessary for compliance with applicable gaming regulations and kbs99's duty of care to players;
• Customer support: Necessary for the performance of the contract and kbs99's legitimate interest in resolving player queries;
• Marketing communications: Based on your explicit consent, which you may withdraw at any time by contacting support or updating your account notification preferences;
• Regulatory reporting: Necessary for compliance with applicable legal obligations, including anti-money laundering (AML) reporting requirements.

5.2 kbs99 will not process your personal data for any purpose that is incompatible with the purposes described in this Section without first obtaining your consent or establishing another lawful basis for such processing.

6. Data Sharing & Disclosure

6.1 kbs99 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. kbs99 may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely for the purpose of processing your deposits and withdrawals in Philippine Peso (PHP);
• Identity verification providers: Third-party KYC service providers used to verify your identity and age in compliance with applicable regulations;
• Fraud prevention partners: Service providers that assist kbs99 in detecting and preventing fraudulent activity on the platform;
• IT and hosting providers: Cloud infrastructure and hosting providers that store and process platform data on kbs99's behalf under strict data processing agreements;
• Regulatory and law enforcement authorities: Where kbs99 is required by law, court order, or regulatory directive to disclose personal data, including to the National Privacy Commission (NPC) of the Philippines;
• Professional advisors: Legal counsel, auditors, and other professional advisors where necessary for the conduct of kbs99's business operations.

6.2 All third parties with whom kbs99 shares personal data are required to process such data in accordance with applicable data protection laws and kbs99's data processing instructions. kbs99 does not permit third-party service providers to use your personal data for their own purposes.

7. Data Retention

7.1 kbs99 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with applicable AML and gaming regulatory requirements;
• Transaction and financial data: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine financial regulations;
• Identity verification documents: Retained for the duration of your account and for five (5) years following account closure;
• Support communications: Retained for two (2) years from the date of the last communication;
• Technical and usage data: Retained for up to twelve (12) months from the date of collection, unless required for longer periods for security or fraud investigation purposes.

7.2 Where personal data is no longer required for any lawful purpose, kbs99 will securely delete or anonymize it in accordance with industry-standard data destruction practices.

7.3 In certain circumstances, kbs99 may be required to retain personal data for longer periods than those set out above, for example where data is subject to a legal hold in connection with ongoing litigation or regulatory investigation. In such cases, kbs99 will retain the relevant data until the hold is lifted.

8. Data Security

8.1 kbs99 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the kbs99 platform — the same standard used by major Philippine banks such as BPI and BDO;
• Encryption at rest for sensitive personal and financial data stored on kbs99 servers;
• Access controls limiting access to personal data to authorized kbs99 personnel on a strict need-to-know basis;
• Multi-factor authentication for internal systems that process personal data;
• Regular security audits and penetration testing of the kbs99 platform and infrastructure;
• Incident response procedures to detect, investigate, and respond to personal data breaches in a timely manner.

8.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, kbs99 will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012 and its Implementing Rules and Regulations.

8.3 While kbs99 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your kbs99 account credentials and for notifying kbs99 immediately if you suspect unauthorized access to your account.

9. Cookies & Tracking Technologies

9.1 kbs99 uses cookies and similar tracking technologies to enhance your experience on the platform, analyze usage patterns, and support fraud prevention. The following types of cookies are used:

• Strictly necessary cookies: Essential for the operation of the kbs99 platform, including session management, login authentication, and security features. These cookies cannot be disabled without affecting platform functionality;
• Performance cookies: Used to collect anonymized data about how players use the kbs99 platform, helping us identify and fix technical issues and improve overall performance;
• Functional cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalized experience;
• Analytics cookies: Used to understand aggregate usage patterns on the kbs99 platform. Data collected through analytics cookies is anonymized and does not identify individual players.

9.2 You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. However, disabling strictly necessary cookies may affect your ability to use certain features of the kbs99 platform, including logging in and making transactions.

9.3 kbs99 does not use cookies to serve third-party advertising or to track your activity across other websites for commercial profiling purposes.

10. Your Data Subject Rights

10.1 Under the Data Privacy Act of 2012 (Republic Act No. 10173) and applicable data protection regulations, you have the following rights in relation to your personal data held by kbs99:

10.2 To exercise any of the rights described above, please contact kbs99's Data Protection Officer using the contact details in Section 15. kbs99 will respond to all valid data subject requests within thirty (30) days of receipt, in accordance with the requirements of the Data Privacy Act of 2012.

10.3 kbs99 may need to verify your identity before processing a data subject request. This is to ensure that personal data is not disclosed to unauthorized individuals. kbs99 will not charge a fee for processing data subject requests unless a request is manifestly unfounded or excessive.

10.4 If you are not satisfied with kbs99's response to a data subject request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

11. Minors & Age Restriction

11.1 kbs99 conducts age verification checks as part of the account registration and KYC process. Where kbs99 discovers that personal data has been collected from an individual under the age of 21, it will immediately close the associated account, delete the personal data, and return any deposited funds to the verified payment source.

11.2 If you believe that kbs99 has inadvertently collected personal data from a minor, please contact our support team immediately using the details in Section 15.

12. International Data Transfers

12.1 kbs99 primarily processes personal data within the Philippines. Where personal data is transferred to service providers or infrastructure located outside the Philippines (for example, cloud hosting providers), kbs99 ensures that appropriate safeguards are in place to protect your personal data in accordance with the Data Privacy Act of 2012.

12.2 Such safeguards may include contractual clauses requiring the recipient to process personal data to the same standard as required under Philippine data protection law, or reliance on the recipient's certification under a recognized data protection framework.

12.3 By using the kbs99 platform, you consent to the transfer of your personal data to countries outside the Philippines where necessary for the purposes described in this Policy, subject to the safeguards described in this Section.

13. Third-Party Links

13.1 The kbs99 platform may contain links to third-party websites or services. This Privacy Policy applies only to the kbs99 platform and does not cover the privacy practices of any third-party websites or services. kbs99 is not responsible for the privacy practices or content of any third-party websites.

13.2 We encourage you to review the privacy policies of any third-party websites you visit before providing any personal data to those sites.

14. Changes to This Privacy Policy

14.1 kbs99 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Where changes are material, kbs99 will provide reasonable notice to registered players via email or an in-platform notification prior to the changes taking effect.

14.2 The date of the most recent revision to this Policy is indicated at the top of this page. Your continued use of the kbs99 platform after the effective date of any revised Policy constitutes your acceptance of the updated terms. We recommend reviewing this Policy periodically.

14.3 If you do not agree to the revised Privacy Policy, you must cease using the kbs99 platform and may request account closure in accordance with the Terms & Conditions.

15. Contact Us & Data Protection Officer

15.1 If you have any questions, concerns, or complaints regarding this Privacy Policy or kbs99's data processing practices, or if you wish to exercise any of your data subject rights, please contact our Data Protection Officer:

15.2 If you are not satisfied with kbs99's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

15.3 This Privacy Policy was last reviewed and updated in May 2026. kbs99 reserves all rights not expressly granted herein.